What we do

ICEMEDIA is a leading Australian Digital Services agency that provides the full spectrum of digital services. We work with leading government organisations at all levels and corporate organisations to support them in implementing digital solutions to transform the way they interact with their customers and business processes.

We work with leading open source and enterprise level web content management systems such as Drupal, Kentico, Umbraco, GovCMS, Sitecore and SharePoint to solve our clients’ business challenges through digital solutions that simply work.

We offer a potent mix of strategic, creative and technical skills, all under the one roof. Our team’s collective industry experience, creative problem solving abilities and capabilities with the latest information technologies and management practices stand behind our reputation for excellence.

27 years in the market
60+ staff, based in Australia
1200+ projects completed

Our Staff

Helen Knox

Senior Business Analyst

Kayla Sandford


Racheal Smith

Web Developer / Accessibility Analyst

Kurt Wehrend

Software Engineer

Paul Smith

Senior Software Engineer / Software Analyst

Rosalind Smith

Lead Tester

David Crowhurst

Project Manager

Grant Buchanan

Drupal Developer

Rob Griffiths-Smith

Project Manager

Hamish Currie

Senior Software Engineer

Sarah Hanley

Director of Research and User Experience

Susanto Tjandra

Software Engineer

Michael Bartlett

Project Manager

Kim Yuen

Software Engineer

Jon Elson-Green

Senior Software Engineer / System Analyst

Salek Aziz

Software Engineer

Duy Dang

Software Engineer

Lachlan Roche

Senior Software Engineer

Nick Cole


John Emery

Head of Production

Greg Anders

Executive Producer

Dion Gee

Web Developer

Dustin Burgess

Account Manager

Henry Oon

Software Engineer / AX Consultant

Geoff King

Technical Lead/Systems Analyst

Matt Holdsworth

Web Developer

Grant Sparks

Senior Software Engineer

Gloria Quiroga

Art Director

Shaun Moriarty

Head of Design

Bob Tisdall


Tom Fredericks

Software Engineer

Iwen Hung

Software Engineer

Tom Allen

Senior Web Developer

David Campbell

Software Engineer

Bronwyn Richards

Operations Co-ordinator


It’s so much easier being able to select a partner or a short list of potential design and development partners than going to an open tender. ICEMEDIA is on a number of government supplier panels for website and software design, creative and development services, which are listed below. You can also work with ICEMEDIA via panels that our parent company – Dialog Information Technology – is a supplier on.

Following are some of the panels ICEMEDIA is a current member of:

Panel organisation Panel name & details Agencies with access this panel

Whole of Government Department of Finance

govCMS Drupal Services

All levels of Government Organisations in Australia

Queensland Government Local Buy

ICT Specialist Consultant Service BUS 248-0415 (B) ICT Services (Tranche 1,2 & 3)

All levels of Government Organisations in Queensland

Queensland Government Translink

Translink UX Services Panel (TTA15-151 UX Design Services ICT SOA)


Griffith University

IT Development Services – PHP Development Services Panel

Griffith University

Australian Government

ICT Professional Services Panel Treasury Portfolio 14.58

All levels of Government Organisations in Queensland

Australian Government

IP Australia

All levels of Government Organisations in Queensland


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